Call Center Agent Job at Pattern Promotions, Tucker, GA

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  • Pattern Promotions
  • Tucker, GA

Job Description

Join Our Team at Pattern Promotions -Call Center Agent About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation, and we are committed to staying at the forefront of the latest trends and technologies. Position: Call Center Agent Location: Atlanta, GA Schedule: Weekends Off Salary: $780 - $1,125 per week Job Description: We are seeking a highly motivated and dynamic Call Center Agent to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels. Your primary responsibilities will include handling incoming calls, addressing customer inquiries, and resolving issues in a timely and professional manner. Responsibilities:

  • Answer incoming calls and respond to customer inquiries in a professional manner.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
  • Document interactions and maintain accurate records in our database system.
  • Follow up with customers to ensure their issues are resolved and to gather feedback.
  • Collaborate with team members to improve service delivery and customer experience.
Qualifications:
  • High school diploma or equivalent; additional education or certifications are a plus.
  • Proven experience in a customer service or call center role is preferred.
  • Excellent communication skills, both verbal and written, with strong interpersonal abilities.
  • Ability to multitask and manage time effectively in a busy environment.
  • Proficiency in using computers and various software applications.
  • Strong problem-solving skills and a customer-oriented mindset.
Benefits:
  • Weekends off for a balanced work-life schedule.
  • Competitive weekly salary ranging from $780 - $1,125.
  • Excellent growth opportunities within our company.
  • Supportive and innovative work environment.
  • Ongoing training and professional development to advance your career.
If you’re ready to launch your career in Call Center Agent with a company that values innovation and growth, apply now! Join Pattern Promotions and be part of a team where your ideas and dedication make a difference.

Job Tags

Full time,

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