COLORS PERSON Job at Belterra Park Gaming, Cincinnati, OH

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  • Belterra Park Gaming
  • Cincinnati, OH

Job Description



Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description



The Colors Person greets and interacts with our guest in a friendly, courteous, responsive and accurate manner; controls, issues, receives and monitors the racing silks, jackets and caps worn by riders that represents the owner(s) of horse; provides administrative support to higher level management staff; and performs related tasks within area of assignment.

Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.

Assumes responsibility for the control of racing silks, jackets and caps worn by riders that represents the owner(s) of horse

Holds silks inventories on a regular spot-check basis as directed.

Issues silks as requested.

Inspects silks for wear or damage and recommend replacement; coordinates replacement as directed.

Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of customer service.

Performs related duties and responsibilities as required.

Qualifications



Some experience to effectively perform the position duties, with at least two (2) months on the job training or related experience

Ability to maintain all Regulatory licenses within assigned state of employment.

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be twenty-one (21) years of age

Must be willing to work a variety of shifts to include swing shifts and holidays if needed

Knowledge of:

Operations, services and activities of a customer service operation; methods and techniques of racing silk care ; principles and practices of tracking and organization of materials; knowledge of thoroughbred racing; pertinent federal, state, and local laws, codes, and regulations.

Ability to:

Ability to inspect garments for wear or damage; work in an environment that is subject to varying levels of noise; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work; prepare clear and concise reports; interpret and explain policies and procedures; interpret and apply federal, state and local policies, laws and regulations.

Additional Information



All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Tags

Holiday work, Full time, Second job, Local area, Shift work, Afternoon shift,

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