Job Description

Acts as the representative of the property, interacting with guests and employees in a courteous professional manner;

Implements departmental and property procedures, then trains, schedules, supervises and evaluates the Shift Supervisors and Security Officers in the department; Updates procedure manuals, and is responsible for the documentation of all information and the maintenance of all statistical reports;

Acts as a representative of the company in managing claims for personal injury, property loss and theft, handling questions and demands promptly and courteously;

Implements procedure manuals and is responsible for the documentation of all information and the maintenance of all statistical reports; Conducts weekly inspections of the entire property, identifying potential safety risks in an effort to eliminate hazardous or dangerous conditions; Follows up on all safety-related incidents and determines probable cause and remedies, assists with the completion of and/or investigation into incident reports; Represents the property in any litigation for which the property is a named party;

Informs insurance carriers of incidents likely to exceed the deductible, and supplies reports concerning same; Negotiates fair settlements with claimants;

Prepare various reports for appropriate department heads on the status of claims, whether property claims or Workers Comp.; Serves as a member of the safety committee and attends monthly meetings; Assists in safety training activities for employees;

Held accountable to a high degree for the accuracy and thoroughness of departmental records and reports.

Job Tags

Shift work,

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