IT Tech Support Specialist Job at Cinter Career, New York, NY

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  • Cinter Career
  • New York, NY

Job Description

・ Client: Japanese company
・ Working Location: Midtown NY, 10020
・ Employment Type : Non-Exempt
・ Schedule: Mon. Fri 9 am to 5 pm, 12pm - 8pm (shift)
・ Salary : $25- 33/ per hour

Responsibilities:

a) IT Technical Support / User Support

- Device Management using MS Intune (Windows 11, iPhone, iPad)

- VDI setup and troubleshooting (VMware Horizon)

- User account management over Active Directory

2) Cloud and services support

- MS 365 (Email)

- box (Cloud strorage)

3) Documentation for technical support

- User manuals (revise/update)

Required experience/knowledge

5+ years of experience in PC technical support.

5+ years of experience in user support

Knowledge of Windows 10/11, MS Intune, and VMWare Horizon

Knowledge of Active Directory function: adding users, password reset, etc.

Basic knowledge of TCP/IP networking for troubleshooting: PING, TRACEROUTE,

Experience:

·  Windows PC troubleshooting: 3 years (Required)

·  Microsoft Intune: 2 years (Required)

·  Microsoft 365: 3 years (Required)

·  VDI: 2 years (Required)

·  PowerShell: 3 years (Preferred)

Ability to Commute:

·  New York, NY 10020 (Required)

Job Tags

Hourly pay, Full time, Shift work,

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