To Power Smart Mobility for Every Driver and Vehicle, Everywhere
For decades, parking was a hassle. Then in 2008, ParkMobile launched with a simple goal: make parking easier. Today, our team is committed to creating tech-based solutions that power smart mobility and make parking hassles of the past obsolete. We create innovative solutions connecting parking and mobility ecosystems, eliminating friction while maximizing convenience and efficiency. At ParkMobile we offer agile frameworks and incentives for innovators and problem solvers, all at the perfect spot for work and play at the heart of midtown Atlanta.
We’re experiencing exciting growth. We’re looking for more people to join our team and help shape a product more than 30 million people use.
Overview of the Position
ParkMobile is seeking a smart, energetic, tech-forward trainer for our Account Management organization. As an Account Management Trainer at ParkMobile, you will be responsible for equipping the team with the skills and knowledge needed to excel in their roles. This critical position directly impacts the company's revenue and growth, as it ensures that client-facing teams stay up-to-date on our products, internal tech stack, market trends, and account management best practices.You will be an integral member of the Sales Operations team working with others in the department to develop and deliver comprehensive training curricula, conduct engaging training sessions, evaluate the effectiveness of training programs, and collaborate with Account Management leadership to align training with company goals.
What You'll Do
Conducting surveys and interviews with Account Management team and management to identify skill gaps and areas for improvement
Developing training programs that cater to different learning styles and needs for new and experienced account management professionals
Leading classroom-style workshops, facilitating role-playing exercises, and providing coaching and feedback to account management staff.
Utilizing e-learning platforms, conducting webinars and online workshops, and creating engaging virtual training experiences.
Writing training manuals and guides, creating multimedia content such as videos and interactive presentations, and developing other learning aids to support the training program. Update internal knowledge base with written materials
Become an expert in our internal tech stack and train Account Managers on best practices
Support other ParkMobile teams by completing requests in a timely manner and other duties as assigned
Who You Are
5 years of professional work experience
Ability to convey complex information clearly
Strong presentation and public speaking skills
Excellent written and verbal communication skills
Exceptional computer skills and the aptitude for learning new systems
Love of technology and learning new tools
Parking industry experience is a plus!
What you’ll enjoy about joining our Team
We believe in work/life balance. Seriously. Our team members well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:
Unlimited PTO
Medical, dental and vision coverage
401K Matching
Casual Dress
Paid Parental Leave
Flexible Work Hours and Remote Work Opportunities
Learning and Development Opportunities
Company Social Events - happy hours, outings, and more
Pet Insurance
Company Community Service Events
About ParkMobile
At ParkMobile, we aim to build an inclusive culture where differences are used to inform better creative, strategic, and business decisions. We actively seek diversity of backgrounds, education, beliefs, and ways of thinking. We look to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. ParkMobile is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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