Job Description

Sr. Communications Associate

Senior Associate, Corporate Communications, Products & Services Public Relations (PR) 

The Capital One Corporate Communications team is looking for a creative, curious and results driven communications professional to join a growing group of Public Relations experts. Our Products and Services PR team delivers cutting-edge communications solutions to real-world business challenges across our lines of business (LOBs).  Working for one of the world’s most recognized Fortune 500 brands provides many opportunities to learn, grow and create industry-leading communications campaigns. This position operates in a fast-paced environment.   

This Senior Associate will be a key member of the Products & Services PR team which supports broad-scale external communications for Capital One’s LOBs, encompassing earned media relations; influencer partnerships; executive thought leadership; competitor and category intelligence; issues management; and robust measurement. The role will partner with Corporate Communications and LOB colleagues, external agencies + partners and vendors to increase visibility and consumer engagement with Capital One’s products and services, highlighting the rewards and benefits that come with them. This will include trend discovery, developing media relations and influencer content, and tracking results. 

We are committed to inclusively designing positive social impact with our associates, customers, and ultimately, the communities we serve.  We are focused on innovation and opportunity. On challenging orthodoxies.  On disruption and dreaming of a better way -- for the benefit of those we serve.

Deliver integrated communications campaigns to target audiences

• Support the development of full-funnel communications strategies, including paid, earned, shared and owned media

• Build and foster strong relationships with industry, consumer and financial media contacts, to ultimately increase quality media coverage in priority outlets (focus on national online, print, broadcast)

• Coordinate the development of powerful, dynamic, influencer content that can be adapted and shared across a variety of internal and external channels

• Draft effective communications materials, including business-facing content, media correspondence and press materials

• Collaborate with the broader Corporate Communications team and internal partners (e.g. Business Analysts, Marketing, Social, Content) to plan and execute integrated campaigns that drive awareness and consideration for Capital One products and services

Provide strategic counsel by sharing industry insights and relevant trends to inform communications approach 

• Maintain expert knowledge of the LOB category, including: trends, competitors, and related campaigns and activations 

• Provide communications-related counsel to a range of Business, Marketing and Brand partners, including executives and peers

• Proactively collaborate with partners across the team and larger organization with the goal of driving creative, streamlined and connected programming

• Communicate earned media trends and insights from PR campaigns and related findings effectively to internal stakeholders

• Research and analysis of current PR trends - particularly in the areas of content, emerging channels, influencers, measurement, SEO and storytelling - to foster new, creative thinking

Contribute to Capital One enterprise collaboration and process excellence 

• Maintain effective use of existing processes and identify opportunities to optimize and increase efficiency across the LOB PR team and our broader organization

• Effectively manage agency partners and vendors

• Develop compelling slide-based presentations that communicate strategic approaches, tactical plans and results; present them to internal partners and clients

• Collaborate within LOB organization and broader Corporate Communications and External Affairs team to drive efficiencies and create value for Capital One 

No agencies please

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Basic Qualifications:
• Bachelor's Degree
• Bachelors Degree in Mass Communications, Marketing, Public Relations, English
• 2 years of experience in Managing communications to wide variety of audiences - business-writing, managing a newsletter or similar type of communication vehicle, editing
• 1 year of experience in Developing communication strategy for department or company
• 1 year of experience in Providing assistance with media events - event planning, preparation, support, logistics
• 1 year of experience in Communicating to a broad audience
• 2 years of experience in Microsoft Office Products (Outlook, Word, PowerPoint)

Preferred Qualifications:
• Bachelors Degree
• 5 years of experience in Managing communications to wide variety of audiences - business-writing, managing a newsletter or similar type of communication vehicle, editing
• 2 years of experience in Developing communication strategy for department or company

• 2 years of both external and internal communications

• 2 years 360 communications experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position .

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $78,400 - $89,500 for Sr. Communications Associate

McLean, VA: $86,300 - $98,400 for Sr. Communications Associate

Richmond, VA: $78,400 - $89,500 for Sr. Communications Associate

New York, NY: $94,100 - $107,400 for Sr. Communications Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Tags

Full time, Part time, Local area,

Similar Jobs